CATCA 2022 has ended

CATCA recognizes that convention is situated on Treaty 7, South of Red Deer River the traditional territory of the Blackfoot, Tsuu T’ina and Stoney Nakoda peoples, and that the North of Red Deer River Treaty 6, traditional Métis, Cree and Saulteaux territory. We honour the First Peoples who have lived here since time immemorial, and we give thanks for the land.

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Friday, February 25 • 2:15pm - 3:30pm
The “Silent” Bully: The Power of Words vs. Non-Verbal Communication in the Workplace

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“Sticks and stones may break my bones, but words will never hurt me.” A British rhyme meant to help children stand up to bullying and intimidation. But is that really true? As adults, we know that words DO hurt and that the painful feeling lasts a long time. While words do hurt us, intimidation and bullying do not have to be verbal: the dismissive flick of the hand, the rolling of the eyes, the crossing of the arms on the chest, the “see through you” attitude. The “silent”, non-verbal bullying hurts more, especially when we try to figure out “what we did wrong”.
Based on the latest research in the fields of non-violent communication and emotional intelligence, as well as through case studies and situation analysis, Maria will give you the necessary tools to decipher and deal with the situations in a professional way. Through examples taken from her personal and professional life and by having an open, honest conversation, Maria will demonstrate how you, as a leader, as well as a team member, can promote a safe working environment where people are not afraid to give honest feedback, while you lead them mindfully.

avatar for Maria (MD) Millar

Maria (MD) Millar

MD Millar Publishing
A retired teacher, with over 25 years of teaching experience in public schools, settlement agencies and for international students, Maria is an experienced instructor, facilitator and trainer, who has been providing professional development and training sessions to organisations like... Read More →

Friday February 25, 2022 2:15pm - 3:30pm MST
Zoom 38